Park Passport Support
How to get help with the Park Passport iPhone app.
Report another account
Use the app. In the Friends tab, tap the options button beside someone's name and choose Report or Block. Reports go privately to the Park Passport team, and the person is not told who reported them. Hateful, harassing, or explicit content is not tolerated; see the terms of use.
Questions, bugs, privacy requests, and App Review questions: parkpassportsupport@icloud.com. Email is private, so use it for anything about your account or your data.
Public issues
Bugs and suggestions that are fine to share can also be filed as an issue on this site's public repository:
github.com/ildunari/park-passport-legal/issues
Issues are public. Include the app version (Account, then Diagnostics) and what happened, but not your email address, sign-in codes, or anything else private. If a request needs private details, email us instead.
Your account
- Delete your account, and everything stored with it, from the app: open the account screen from the map and choose Delete Account.
- Hide your park count or latest visit from friends with the switches under "What friends see" on your friends profile.
- Read how your data is handled in the privacy policy.